Arnaldo is responsible for Cloak Labs’ service infrastructure and customer service. He brings to Cloak Labs over 20 years of experience in managing IT, MIS, Service Operations, and Customer Support organizations in high-tech companies, both startups and Fortune 500.
Prior to CloudPrime, Arnaldo served as Director of IT at Onstor, Inc. where he oversaw process improvements resulting in increased infrastructure stability and cost savings. As a member of the ground floor executive team at SlamDunk Networks, Arnaldo served as VP of Operations responsible for the deployment, security and management the global messaging service.
Earlier, Arnaldo served as Director of IT at Portal Software, where he oversaw the data centers, business infrastructure, and helped the company grow from a five person startup to a 300 employee public company.
He has also held management and technical positions at Sun Microsystems, NetPower, Ampex and Tektronix.
Arnaldo holds a Bachelor of Arts in Cognitive Science from the University of Rochester.